If your freezer is cold but the fridge is warm, the problem is almost always airflow between the two compartments — most often a failed evaporator fan or a defrost system that has iced over. Cold air is made in the freezer and blown into the fridge; when that stops, the fridge warms up while the freezer stays cold.
The usual causes
- Evaporator fan failed: no air is pushed into the fridge section
- Frost-blocked evaporator: a defrost heater or sensor fault ices over the coil
- Blocked vents: food packed against the vents between compartments
- Damper stuck closed: the air door to the fridge won’t open
Try this first
Make sure nothing is blocking the vents inside. Listen for the evaporator fan — open the freezer and press the door switch; you should hear it run. If you see heavy frost on the back freezer wall, the defrost system is the likely culprit and needs service.
The fix
We test the fan, defrost heater, sensor and damper, clear any ice, and replace the failed part — usually $180–$380. You get the exact price before any work, with the service call fee waived when we do the repair.
Lawrenceville coupon
Service Call Fee WAIVED With Any Repair
A $79–$129 value — you pay only for the repair. Just mention this coupon when you call or book.
Rather have a pro handle it?
Our Lawrenceville technicians give you the exact price before any work — and the service call fee is waived when we do the repair.